How to manage teams in a global delivery model

Global delivery model has changed the way IT services are delivered and been at the forefront of all organizations. Going forward, it will be the way of the world. The significant benefits include the ability to provide round the clock services, ensure business continuity, level the playing field through best-in-class consulting and finally provide key 

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Offshore connect – New mantra for complex IT delivery

For more than three decades, IT outsourcing vendors have been helping their clients across the globe. Through this journey, both clients and their vendor partners have evolved, as has the evolution of delivery and  the engagement model. Both big and niche IT players have had to adapt according to their business strategy and market forces. 

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How the new era of managed services will enable intelligent business operations

The evolution of managed services in the last few years has transformed IT infrastructure operations and the service delivery landscape. This transformation is largely due to the leveraging of tailored service contracts actively supported by analysts and advisory groups. The key attributes of a managed services contract cover the role of a service provider, which 

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A hybrid approach to outsourcing: the role of close-proximity development centers

Offshoring and outsourcing service models are continuously evolving as service providers and clients mature. The inclusion of development centers that are in close proximity to client locations as part of the service model is becoming increasingly attractive as service providers adapt to the need to improve their collaboration with client stakeholders, while remaining cost-competitive through 

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