The intelligent enterprise: Will 2016 be the game changer?

As 2015 came to a close, the seventh episode of the Star Wars saga, “The Force Awakens,” stormed the world nearly 40 years after the first episode introduced us to characters ― some human, some droids ― that have become mainstays of our popular culture. Our fascination with R2-D2, C-3PO and newcomer BB-8 confirms the 

Continue Reading…

A millennial mindset will determine the future of businesses

The term millennials is a misnomer. The general tendency to think of millennials as teenagers is flawed as millennials were born after 1980. The majority of millennial customers with purchasing power have exploded and brought to the market an entirely new set of expectations. With their dependence on social media to get and share information 

Continue Reading…

Client lifecycle management operations in capital markets – game changing!

Client lifecycle management (CLM) operations involve transforming from a prospective client to one who can engage in business activities with a financial institution. These activities include collecting all the details of the client organization such as name, registration, address, purpose, products interested and ownership structure, KYC (know your customer) checks for political affiliation, risk scoring, 

Continue Reading…

Gamification: Next growth propeller for banks

Banks and Financial Institutions (FIs) have been trying hard to gain customers and increase market share in the retail customer segment. Traditionally, a bank’s distribution channel via extensive branch network used to guarantee that the prospects could always reach the bank and do business with them. Now, because of digital disruption, prospects are seeking banks 

Continue Reading…

A travel app for the millennial age

Most of us travel at some point, whether for business or leisure. Often it’s an itinerary we are very used to, however sometimes it’s somewhere new which entails us stepping out of our comfort zone. However whether familiar or unfamiliar, sometimes things go wrong. To help with the travel process, we would all benefit from 

Continue Reading…

Leveraging gamification to uphold meritocracy

Which is a bigger challenge – improving the performance of the lowest performers in your workforce or keeping the highest performers motivated enough to keep improving their output? This question is not specific to any particular industry. It is relevant to any enterprise with a workforce; especially organizations that are rapidly growing or those that 

Continue Reading…

Using powerful game design techniques for a successful enterprise gamification design

The biggest worry in the field of enterprise gamification is the prediction made by Gartner saying that 80% of the gamified applications would fail. It is important to look beyond the traditional approaches of game design to understand what drives player motivation. This will allow us to dig deeper to decide how to really make 

Continue Reading…

5 ways to enhance the retail experience for the millennial shopper

Most smartphone users are familiar with location-based services and applications that can be used for turn-by-turn navigation, checking-in to venues and searching for points of interest nearby. These apps rely on GPS technologies to determine the user’s location anywhere on Earth, and works great outdoors and over large geographic areas. GPS doesn’t work well indoors 

Continue Reading…

Why leveraging socio gamification in an enterprise will drive more value

Every game has a defined way to win. The real question is how many players play a game for the sole purpose of winning. According to Professor Richard Bartle from the University of Essex, the primary type of players (80%) are “Socializers” who join a game purely to interact with other players and enjoy the 

Continue Reading…

Cloud: A melting pot for Innovations

With its promise of lower capex spending and a lower IT footprint to manage, cloud computing is increasingly becoming a go-to option for enterprises when evaluating their IT and apps spending during refresh cycles. Virtualization and automation of service provisioning is enabling IT to be leveraged more efficiently. Adoption of private cloud based solutions is 

Continue Reading…

Digital Disruption in Retail Banking

The retail banking industry today is undergoing change at levels not seen heretofore. There are two primary drivers of this change: demographics and technology. There are 83 million millennials, people born after 1980, who came of age around the millennium. This makes millennials the largest demographic today at about 5 million more than the baby 

Continue Reading…

Customer centricity in the real world

The Millennial generation has grown up with information technology and they expect their interactions with Business to Consumer (B2C) IT systems, whether sales or service focused, to consistently deliver top-quality customer service experiences. More so than previous generations, they are both heavily marketed to by brands and very brand conscious; they tend to group together 

Continue Reading…

Wearable technology: Passing fad or next big thing in the consumerization wave?

Most people are still trying to get a handle on how to use their mobile phones and tablets effectively so the idea of adopting and integrating wearable technology into your life may seem as far off as The Jetsons.  Wearable Technology – Gaining momentum While wearable technology is still in its infancy, there is no 

Continue Reading…

How Publishers should deal with digital disruption

The leading world economies have witnessed a decline in consumer disposable income in the past five years resulting in less spending on books in general. The mega trend to move from traditional publishing to digital publishing has also impacted the global book publishing industry significantly. The proliferation of new tablet and smart mobile devices coupled 

Continue Reading…

Mobile Banking Trends in 2014

2013 was a big year for mobile banking driving by trends such as increased smart phone adoption and the popularity of mobile check deposit. Looking into 2014, we see several areas that will drive mobile banking adoption even higher: Bob GrahamSenior Vice President – Head of Banking & Financial Services, Virtusa. Bob Graham brings over 

Continue Reading…

Is your company Millennial enabled? If not, you could be missing out…

The age of ‘millennial transit’ is upon us, as changes in technology present both tremendous opportunities alongside previously un-encountered disruptions to every day working life. Youth and technology have created a catalyst for organisational change. The pace of innovation today has never been greater and the challenge for many corporations will lie in harnessing the 

Continue Reading…

5 tech trends we’ll see more of in 2014

Every year brings plenty of hype around the promise of what new technical advancements and capabilities can bring to organizations trying to transform their businesses. There are also plenty of things that never quite live up to the promised hype. Let’s take a look at what to expect in 2014. Frank PalermoExecutive Vice President – Global 

Continue Reading…

10 key considerations for an Enterprise Gamification initiative

Enterprises today face a new kind of challenge. A disengaged workforce and a transactional customer base has resulted in productivity loss as well as higher customer churn. Not surprisingly, the Gallup Survey 2013 found that 70% of the workforces is not engaged, which leads to the loss of between $450 and $550 billion per year. The 

Continue Reading…

The next dinosaurs: The media and publishing industries?

Legacy Media Businesses Get Trapped in a “Millennial Dilemma” In our whitepaper, “Making the Shift to a New Millennial Enterprise”, we highlight how companies can avoid becoming extinct by embracing the changes and market disruptions brought on by the advent of two major forces; digitally-savvy consumers and key technology enablers such as the “SMAC stack” 

Continue Reading…

  1. Pages:
  2. 1
  3. 2