While most organizations are going overboard to engage their customers and offer services using social tools and technologies, they are being equally skeptical to using them internally assuming that it negatively affects the productivity of their employees. With the skyrocketing use of social and mobile tools amongst people, it is important to understand that employees
Un-stoppable. Power to the People. No, it wasn’t another presidential debate, it was JiveWorld 2012 — held earlier this month in Las Vegas, NV. JiveWorld is one of the industry’s key forums to gauge the pulse of how companies are embracing and leveraging the power of social computing. The event has grown steadily over the
Enterprises are beginning to realize that an effective Enterprise Content Management (ECM) roadmap, if preceded by evaluation, strategy and goals, can lead to many enterprise-level business benefits. However, to prevent ECM oversight, it is imperative to have a governance body in place to help establish a strategy which in turn results in clear operating plans.
‘Social’ is clearly at the top of the hyper curve. What does this really mean to businesses? Why should an organization think about social? There are a few fundamental shifts that are making a significant impact in the way businesses are run today. First is the growing Gen Y workforce that is highly active on
The last few years have seen tremendous changes in the business world; particularly the way customers, employees and partners are interacting and collaborating to conduct their business. Customers are making decisions to buy or discontinue a service with a click of a button. The “Bring Your Own Device” (BYOD) trend involves employees bringing their own
How about a data Web that understands not only the meaning of data but also the relationships between them like humans do? Something that ensures targeted and personalized content delivery to the user, delivering intelligent data in its true sense. A Web that anticipates and answers your questions even before you come up with them!
With the world getting more ‘social’, individuals are transforming the way they go about their daily lives. Businesses have recognized the need to rethink their strategies and reevaluate their operating models and have commenced to align them with customer expectations and customers’ perception of value. From focusing only on optimization of supply chains, penetration of
It’s rare for any major application or website to go live without going through performance testing. It’s an extremely important activity that requires effective planning and execution. Based on our experience in implementing web applications including websites for global clients, we believe a well-planned approach to testing new web applications goes a long way in
Last week I had the pleasure of hosting a webinar with Jeffrey Hammond, Principal Analyst at Forrester Research and Rohit Sharma, Global Head of Mobility at Virtusa. The topic was “Overcoming Challenges in Early Stage Enterprise Mobility Programs”. This post is a short synopsis of the webinar. For those who were not able to attend
Depending on who you read, we are in the fourth or fifth wave of computer technology development. In 2005, Om Malik and Michael Copeland published The Fifth Wave in Business 2.0 Magazine. They defined their waves as the eras of mainframe, mid-range, PC, Internet and networked computing. Written six years ago, their premonition preceded smartphones
Over the past year, few technology developments have challenged IT staffs more than the mobility wave. Two years ago it was the social phenomenon. Now it’s mobile computing. Virtusa’s BFS business unit has seen a surge in the number of inquiries regarding mobile. And now, the questions are not about “if”, they are about “how”.
This post is in continuation of the earlier post on HTML5. Before looking into the day-to-day benefits HTML5 will offer, let’s do a quick sanity check: HTML5 is monolithic, but browsers are not. It is misleading to divide browsers into “Supports Vs Not”. Instead, individual HTML5 feature support should be evaluated in terms of browsers.
HTML5 is W3C’s shiny new offering promising interoperability, speed and maintainability – almost everything, it would appear, but vacations in the tropics! It is going to live in ‘Webville’ for a while so let’s really get to know it. Sure, we can break the ice talking about the weather worldwide, but then, let’s really dig
Deploying a content management tool at an enterprise level requires a buy-in from users (bottom up). In a bottom up flow, it is important that top level commitment is present for the tool and that the tool is successfully installed and implemented. This will benefit the organization and yield the desired results which were envisioned.
The last few years of the millennium have seen old business models giving way to new ones. Customer needs are transitioning from those of pure consumption-oriented to those of convenience-oriented with the coming of age of the digital native. Organizations big and small are being affected by the onslaught of myriad of factors including enlightened
Top 5 Reasons for Enterprise Content Management (ECM) Implementation Failure – Recommendations to avoid failures
An Enterprise Content Management (ECM) system offers a platform to provide transformational value and change in any organization. However, all ECM implementations must start with the right note and the right sponsorship combined with an achievable plan to make them successful. Otherwise, failure is inevitable. In this post, based on our experience in providing ECM
In the first part of this series of post, we had discussed on how social media is rapidly gaining ground and extending its influence sphere. In continuation to the earlier post, this post will delve on the deepening influence of social media in an enterprise value chain, by aligning business process for social intelligence. Evolving
The topic of social media is going through a major hype. There is so much buzz around social tools that everyone wants to be a part of this bandwagon. As enterprises try to catch up with the buzz, many companies are starting to realize that it is difficult to define tangible business outcomes around social
This is in continuation to previous blog post “Actionable Web Analytics part-1”, in which we discussed about web analytics and its benefits. In this post we will discuss some more benefits. 1. Trial to non-trial conversion All the trial users can be effectively monitored by their application usage so that eventually they can be converted
Web analytics has evolved to become a serious business now. Gone are the days when web analytics was something you just added on to your application as an afterthought but today, it is considered a major feature that gets discussed up front in business circles when planning for a Web application and building a business