Cloud: A melting pot for Innovations

With its promise of lower capex spending and a lower IT footprint to manage, cloud computing is increasingly becoming a go-to option for enterprises when evaluating their IT and apps spending during refresh cycles. Virtualization and automation of service provisioning is enabling IT to be leveraged more efficiently. Adoption of private cloud based solutions is 

Continue Reading…

Enabling the mobile enterprise for an omni channel experience

It is now more than business as usual to have Customer Experience start with Mobile Experience. Smart organizations are building “omni channel” solutions to provide a consistent user experience across multiple channels, realizing that mobile may be the starting point of the customer journey. Organizations that have invested in mobilizing employees and Bring Your Own 

Continue Reading…

5 tech trends we’ll see more of in 2014

Every year brings plenty of hype around the promise of what new technical advancements and capabilities can bring to organizations trying to transform their businesses. There are also plenty of things that never quite live up to the promised hype. Let’s take a look at what to expect in 2014. Frank PalermoExecutive Vice President – Global 

Continue Reading…