Wearables have to evolve to remain relevant

When wearables arrived on the stage a few years ago, they were mainly seen as devices peripheral to healthcare. Since then, their popularity has surged, primarily due to the increase in sales of fitness trackers and smart watches. Now, many believe the power of wearable technology could be the key to solving some of healthcare’s 

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The mystical blockchain – The bitcoin technology

While Bitcoin technology has been hitting the headlines over the last few years, Blockchain is the essence that underpins it. But what is Blockchain? It’s essentially a ledger which logs transactions between two parties. Yet while most ledgers are kept in banks or accounting departments, Blockchain is a distributed ledger in which copies are kept 

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Five considerations for data collection in a population health initiative

Data collection is the first step in population health initiative. The healthcare data is spread across a wide spectrum and involves the participation from various players. Below are the top 5 considerations for efficient data collection. Electronic Health Records (EHR) EHRs are digital versions of patient’s medical records. Every healthcare interaction leaves a digital footprint 

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Connecting customer journey through BPM, enterprise solutions and digital technologies

Businesses today are driven under stiff competition with customer experience as the central focus. Thanks to the digital world, customers are more aware and open to numerous choices which are easily accessible – and they are just a click away! Hence, organizations are continuously challenged to think innovatively and deliver exceptionally to retain customer loyalty 

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Top 4 reasons banks should be excited about blockchain

Blockchain (the technology that powers Bitcoin) is a magic box – a mix of innovations and the smart use of available solutions make it revolutionary. It’s not often that a technology paradigm has so many great ideas packaged into a small capsule. There is little wonder why all the top banks and investors are backing 

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Testing the water: How to ‘foolproof’ your OSS/BSS transformation

The need for rapid digital transformation, newer and more complex product offerings and regulatory compliance are all pushing traditional telecom OSS/BSS implementation partners to transform the way they operate. This journey is critical and requires a detailed approach towards overall simplification, aimed at improving infrastructure and integration with third-party systems, data and process consolidation, convergence 

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Artificial intelligence: The future is finally here

From the days of Alan Turing’s landmark paper “Computing Machinery and Intelligence” back in 1950, the promise of Artificial intelligence (AI) has been the Holy Grail for generations of scientists focused on the theory. While no machine has yet been built with a human level of intelligence, AI technologies are now maturing to the point 

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Inclusive solutions for enterprise risk and compliance

Over the last several years, bank governance, risk and compliance (GRC) programs worldwide have been placed under increased scrutiny by regulators, elected officials and the public. The myriad of new regulations and requirements, primarily driven by the Basel III framework and regulations such as Dodd-Frank, have increased the complexity and costs to maintain regulatory compliance. 

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A quick recipe for effective status reporting in large complex programs: Part II – Close the communication loop

In my earlier blog on effective status reporting, I shared the importance of making status reporting an integral part of program planning and having a structured approach to keeping clients updated of the program status. In this blog let us go a step further to understand how effectively we can close the communication loop once 

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A quick recipe for effective status reporting in large complex programs: Part 1 – Communicate to collaborate

A few days ago, I met up with an old friend of mine, quite unexpectedly at a social gathering. After exchanging the usual pleasantries and talking about random topics, neither of us could resist the temptation of talking about work. Although I was better off at holding back from letting my frustration out, my friend 

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Test strategies for different cloud models – An overview

In my previous blog, I wrote about the important factors impacting cloud testing, with a particular emphasis on the effect of various software development models on the testing approach. In this blog, I’ve elaborated the different aspects of testing that needs to be considered while migrating to the cloud. However, I would like to point out 

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Client Lifecycle Management (CLM): Re-imagined! 

Over the last few years we have seen a flurry of activity in the CLM space. Initially the focus was on adhering to new regulations – relooking at policies and modifying processes and systems. With the stabilization of regulatory changes, banks have now started focusing on driving efficiencies, lowering costs and improving experiences. Customers have 

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Will banks suffer casualties in the battle to own the customer experience?

Having access to a seamless multi-channel experience is paramount to a new generation of customers, many of whom are more likely to choose a slick mobile app over favourable interest rates. 0% balance transfers at the click of a button mean the days of the ‘bank for life’ are well and truly over – convenience 

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