ECM

Web Content Management –Requirement Gathering Strategy and Artifacts: Part Two – Implementation Phase

Part One of this post discussed key steps taken in the inception phase of gathering requirements for a COTS package. Part two will discuss key steps taken in the second phase of the process; the implementation phase. Implementation Phase Requirement Strategy: As the name suggests, this phase will involve implementing the WCM package that we 

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Gartner PCC – Social Media, Governance and Fear

The recent Gartner Portal, Content and Collaboration (PCC) conference in London was an interesting study in contrast.  Their prior PCC conference in Baltimore last spring had a feeling of despair bordering on fear.  Social media is looming and IT is quickly losing control.  As I previously posted, analyst Tom Austin admonished the group last spring 

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Web Content Management –Requirement Gathering Strategy and Artifacts: Part One – Inception Phase

Gathering requirements for a Commercial off the Shelf (COTS) package, like any Web Content Management package, comes in two phases. This blog post will be split into two parts and will discuss these two phases. The first part will talk about the inception phase which involves capturing broad strategic level requirements to help organizations select 

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Globalisation Considerations for Websites

Forrester’s research suggests that users are “3 times more likely to buy a product when they are addressed in their own language”. This is a powerful incentive for configuring your Web Content Management System (CMS) to support the delivery of content in the native language of your employees and customers for products and services. There 

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5 Key Considerations While Developing a Mobile Publishing Strategy

It’s evident these days that organizations have started looking at mobile as a key strategic channel for reaching their customers enabling them to improve market share, increase revenue and provide a better customer experience. Before jumping on the mobile bandwagon, however, organizations need to take stock of the various challenges confronted in mobile publishing and 

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Migrating Legacy Site Content- the Winning Strategy

For any new Web Content Management implementation, timely and accurate migration of content from an old to a new website is a crucial and critical factor for success. Despite its relative importance, organizations and vendors typically keep the content migration part of the project lower in their list of priorities. This leads to less than 

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Enterprise Content Management – Simplicity is the order of the day

One of the biggest virtues that any enterprise application should possess is the simplicity of its interface which allows rapid and enthusiastic adoption of the application by its intended users. Enterprise Content Management (ECM) and specifically Web Content Management (WCM) solutions are no exception. However the majority of the Enterprise Content Management Solutions available today 

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10 Best Practices while defining a Globalization strategy for Web Portals

Organizations often develop country portals in silos. Each country/region may have its own IT department, which develops websites that cater to that region’s needs. While this provides a good customized solution catering to a specific country/region’s requirements, the branding and user experience across these various sites for the same corporation becomes very inconsistent. Many organizations 

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The ECM Hype, Flop & Revival

While much has been written about Enterprise Content Management (ECM) trends that have come to fruition, not much is talked about those hyped technologies that ‘just passed by’. Even though some of them flopped, they may have manifested themselves in other forms and are still gaining success. I think it’s worth understanding how the underlying 

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Application Platform consolidation in ECM is real

The market of Enterprise Content Management (ECM) has historically been misunderstood as many vendors, analysts and customers had their own interpretations of what ECM constitutes.  In my opinion, it includes document and web content management that needs to be put through a work flow in order to publish, with up front capturing / scanning and 

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