Director of Client Services, VirtusaPolaris
. David has been involved in the cards and payments industry for more than thirty years, almost exclusively at the design and delivery end, with a focus on business and systems processes, service usability and the User Experience.
He began his career in the local branch of a small bank, and has since been involved in the consolidation of the UK ATM network and the development of the convenience ATM market, the UK Chip and PIN rollout and the development of contactless payment card acceptance for Transport for London. He was first involved with the development of mobile wallets in 1998 and since then has supported many consumer focussed mobile payment propositions.
His experience covers issuing, acquiring, transaction switching and payment processing, and he has worked with ATM operators and transaction switches, banks, mobile telcos, some major retailers and a major UK hospitality provider. He is currently developing mobile wallet frameworks and roadmaps in the light of Open Banking (PSD2) and ever more demanding consumer desires.