BPM in the rise of deep learning

Companies are scattered when queried about their definition of artificial intelligence and their stance on where to take it.  We first got a glimpse of neural networks in the late 80s.  Then we found ourselves questioning machine’s ability to do work.  Hollywood’s utopian/dystopian visions created a number of opinions for us; but in the end, 

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Transforming Monolith Application to Microservices Architecture

I discussed a successful use-case of application migration in my previous blog. In this blog, I cover the other aspect of application migration – managing monoliths. Enhancing an application and managing IT systems is like walking on a tightrope. It is a delicate balancing act – where even the most experienced developers are cautious to 

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Workflow Automation in Manufacturing: Filling the gaps

Manufacturing is one of the mature industry mankind has nurtured over hundreds of years now. Just about 120 years ago, manufacturing transformed itself from cottage industry to large scale mass production factories thus spurring many economies into advanced industrial economies. This transformation called “mass manufacturing”, resulted in rapid enhancement in lifestyle, plentiful product availability. It 

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5 mistakes to avoid while solving manual adjudication problems through Pega Robotics

Hold claims or Pend claims pull down the efficiency of a Payer organization to a high degree. There is little reason to believe that Hold claims or Pend claims or manual adjudication problems will reduce in the near future, thanks to ever changing healthcare business rules and the high risk and efforts involved in fixing 

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Automating your office processes? 8 lessons to bear in mind

Using technology to automate white collar work is a top agenda item with leaders in industries that have significant back office costs; banking and insurance for example. With the squeeze on the top line, increasing efficiency is critical to maintaining financial performance. But how to separate good practice from the hype? Whether it be robotic 

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Bank wallets are an ‘imperative’ to counter third party apps

Banks worldwide have been clamouring to support mobile wallets launched by technology companies. While this may make for good PR in the short term, the same banks are at risk of losing their biggest advantage: The customer relationship. The established view has been to offer consumers the ability to store multiple bank cards in a 

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Smart Automation for Banking & Financial Services Customer Due Diligence and KYC

The enormity of the effort and spend for compliance is best illustrated by Jamie Dimon’s speech to shareholders last year – JPMC spent over $1.6bn on their Compliance Department, employing 13,000 people to ensure they address regulatory issues and compliance. This after they paid more than $16bn in legal penalties in 2015! Compliance is an 

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Real News Alert! Artificial Intelligence Is Redefining Marketing

Digital technologies are at the center of everything. The ability to act smarter and move faster determines whether a business flourishes or flounders. Yet generating greater value for customers while producing new efficiencies for an organization requires more than sophisticated devices, systems, and data frameworks. “Artificial intelligence, machine learning, and deep learning are revolutionizing business–and 

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The future of DDoS attacks looks scary. Blockchain will protect us

Distributed-denial-of-service attacks are not only becoming massive in scale, but more sophisticated in their makeup. This is in large part due to the expansion of the digital world in which we live. With an ever-increasing number of unsecured devices connected to one another, the potential for cyber-attackers to overwhelm any organization is a clear and 

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Demystifying the Compliance Challenge

These are uncertain times, especially for those in the finance industry. The regulatory picture is changing rapidly; the fact the world’s top investment banks have been fined a remarkable $43 billion over the past few years suggests they’re having a hard time maintaining compliance. Regulations such as Dodd-Frank in the US, EMIR in the EU, 

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Third party wallets pressure banks to form their own mobile pay apps

A banking industry revolution is underway with increasing adoption of digital technologies and a rapid increase in the use of mobile technology. Historically, banks have erred on the side of caution, testing the waters rather than taking the plunge. They demonstrate an intent to have a stake in the game but their conservative approach often 

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Change to spare: How technology meets evolving anti-money laundering requirements

The past 10 years have seen an increase in the number and breadth of regulations aimed at the financial services industry, many of which stem from the financial crisis of 2007-’08. For example, requirements for capital adequacy, and restrictions on proprietary trading, have profoundly affected the covered institution. Yet beyond rules spawned the financial crisis, 

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